Looking to return or cancel your order?

No problem. You have the right to cancel within 14 days of purchase without giving any reason. If you’d like to to do so, please email support@mekamon.com with your Order ID and request and we’ll take it from there.

Check out the legalities below –

If you are purchasing as a consumer (for purposes other than your employment, trade, craft or profession) you have the right to cancel within 14 days without giving any reason. To do so, you must inform us of your decision to cancel by a clear statement (e.g. by post or email) before the cancellation period expires.

You may be able to get a refund if you are within the 14 day cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of any products. You may use the enclosed cancellation form if you wish.

CANCELLATION FORM (Complete and return this form only if you wish to withdraw your purchase)

Dear Reach Robotics, I hereby give notice that I cancel my contract for the following products ordered on [DATE ].

Products:

My Name:

My Address:

(If you are returning this form on paper, please also sign and date it)

The form should be addressed to Reach Robotics Limited, Customer Service, Engine Shed, Station Approach Bristol, BS1 6QH, England or by email to support@mekamon.com

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